OUR SERVICES
First Time Offshoring Services
While subcontracting and outsourcing are established industry practices, there are still organizations that have not considered offshoring seriously. This could be the result of ignorance, of unsubstantiated concerns and even past experiences which were disappointing. We offer a specific set of curated services targeting such FTOs within the overall suite of Outsourcing Services. It specifically highlights and addresses executive and operational concerns in the current context.
Vendor Management Services
We work with Procurement and Outsourcing Sponsors to design the new-age Vendor Management Office to ensure the strategic objectives of outsourcing are sustained. As independent consultants we also help drive Vendor Consolidation initiatives and select the right set of complementary suppliers in a Champion-Challenger model.
Account Growth Services
Even as every service provider focuses on acquiring new client logos, their existing turfs are constantly under threat from competitors, especially more agile competitors designed to disrupt through innovation. Traditional relationship management measures do not stand up to the compelling business cases for swapping established partners with newer suppliers.
We provide an exhaustive suite of services that cover all aspects of Hunting and Farming Excellence. This includes >
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Value Statement workshop – A guided interactive workshop with middle management that articulates Service Value Statement for key existing accounts.
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Hunt ArHunt Arrowhead definition – Define industry-aligned market-facing propositions along with the Go To Market strategy.rowhead definition – Define industry-aligned market-facing propositions along with the Go To Market strategy.
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Strategic Account Growth – A comprehensive account plan covering Attack, Defend and Respond levers to align to customer priorities. This includes internal transformation measures like re-designing team composition, value added program office and talent management.
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Inorganic growth through Alliances and Acquisitions – establish a robust eco-system of channel-partners and identify possible candidates for acquisition.
Global Capability Center Services
More and more corporations, even those with established outsourcing models, are seeking to set up their own capability centers. Some have already started insourcing work from suppliers while others are not sure how to take the first steps. The drivers for insourcing and GCC can vary from concern over loss of intellectual property, talent attrition to regulations. We provide designed-to-order services for organizations who are serious about their own innovation and delivery centers but want to test the waters before committing. BACS provides a Virtual GCC model which ensures client branding and cultural assimilation from day 1, with a clear handover to the client with the luxury of a Go/No-go decision.